Terms of Use

Laneigemalls Terms of Use

Welcome to Laneigemalls ("we", "us", or "our") and our website (www.laneigemalls.com, the "Site"). These Terms of Use ("Terms") govern your access to and use of the Site, as well as any content, products, or services offered through the Site (collectively, "Services"). By accessing or using the Site or Services, you ("you" or "user") acknowledge that you have read, understood, and agreed to be bound by these Terms, along with our Privacy Policy, Shipping Policy, Refund Policy, and any other applicable policies posted on the Site. If you do not agree to these Terms, you may not access or use the Site or Services.

1. Eligibility

To access and use the Site and Services, you must be at least 18 years of age or have the legal capacity to enter into a binding contract under applicable law. By using the Site or Services, you represent and warrant that you meet these eligibility requirements. If you are accessing the Site or Services on behalf of a business or other entity, you represent and warrant that you have the authority to bind that entity to these Terms.

2. User Accounts

Some features of the Site or Services may require you to create an account. When creating an account, you agree to provide accurate, complete, and current information about yourself ("Account Information") and to update your Account Information promptly if it changes. You are solely responsible for maintaining the confidentiality of your account username and password and for all activities that occur under your account. You agree to notify us immediately at [email protected] if you become aware of any unauthorized use of your account or any other breach of security.
We reserve the right to suspend or terminate your account at any time, in our sole discretion, if we believe you have violated these Terms, provided false or misleading Account Information, or engaged in fraudulent or unauthorized activities.

3. User Conduct

When accessing or using the Site or Services, you agree to comply with all applicable laws, regulations, and these Terms. You further agree not to engage in any of the following prohibited activities:
  • Using the Site or Services for any illegal, fraudulent, or harmful purpose, including but not limited to selling counterfeit skincare/makeup products, infringing on intellectual property rights, or engaging in identity theft.
  • Interfering with or disrupting the operation of the Site or Services, including but not limited to using viruses, malware, or other malicious code, or engaging in DDoS attacks.
  • Attempting to gain unauthorized access to the Site, Services, or any user accounts, systems, or networks associated with the Site or Services.
  • Copying, modifying, distributing, reproducing, republishing, or scraping any content from the Site (including product descriptions, images, logos, ingredient lists, and text) without our prior written permission.
  • Posting or transmitting any content that is offensive, defamatory, harassing, violent, obscene, or otherwise objectionable, or that violates the rights of others (including privacy and intellectual property rights).
  • Impersonating any person or entity, or falsely stating or implying an affiliation with any person or entity.
  • Using the Site or Services to collect or store personal information about other users without their consent.
  • Providing false or misleading information about skincare/makeup products, including fake reviews, testimonials, or product claims.

4. Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, images, product descriptions, ingredient lists, software, and trademarks (collectively, "Intellectual Property"), is owned by Laneigemalls or our licensors and is protected by applicable intellectual property laws. Nothing in these Terms grants you any right to use our Intellectual Property except as necessary to access and use the Site or Services for their intended purpose. You may not use our Intellectual Property for any commercial or unauthorized purpose without our prior written consent.
If you believe that any content on the Site infringes your intellectual property rights, please contact us at [email protected] with detailed information about the alleged infringement, including your contact information, a description of the copyrighted work or trademark, and the location of the infringing content.

5. Product Information and Purchases

We strive to provide accurate and up-to-date information about our skincare and makeup products on the Site. However, we do not warrant that product descriptions, images, prices, ingredients, or other product information is error-free, complete, or current. We reserve the right to correct any errors in product information or pricing and to cancel or refuse orders that are based on incorrect information.
Purchases made through the Site are governed by these Terms and our Terms of Purchase. By placing an order, you agree to the terms and conditions set forth in our Terms of Purchase, including those related to payment, shipping, returns, and refunds.
You acknowledge that skincare and makeup products may cause allergic reactions in some individuals. We recommend that you review product ingredient lists before use and conduct a patch test if you have sensitive skin. Laneigemalls is not liable for any adverse reactions resulting from the use of our products, provided the products are used in accordance with the instructions.

6. Third-Party Links and Services

The Site may contain links to third-party websites or services that are not owned or controlled by Laneigemalls. We are not responsible for the content, privacy policies, or practices of any third-party websites or services. You access these third-party links at your own risk. We encourage you to review the privacy policies and terms of use of any third-party websites or services you visit.

7. Disclaimers of Warranties

THE SITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. LANEIGEMALLS DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that the Site or Services will be uninterrupted, error-free, or secure, or that any defects will be corrected. We also do not warrant the accuracy, reliability, or completeness of any content on the Site or Services.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LANEIGEMALLS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, OR LOSS OF BUSINESS OPPORTUNITIES, ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS TO OR USE OF THE SITE OR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE SITE OR SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT YOU HAVE PAID TO LANEIGEMALLS FOR PRODUCTS OR SERVICES IN THE 12 MONTHS PRIOR TO THE CLAIM.
NOTHING IN THESE TERMS SHALL LIMIT OR EXCLUDE OUR LIABILITY FOR GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR LIABILITY THAT CANNOT BE LIMITED OR EXCLUDED UNDER APPLICABLE LAW.

9. Indemnification

You agree to indemnify, defend, and hold harmless Laneigemalls, its officers, directors, employees, agents, and licensors from and against any and all claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with your access to or use of the Site or Services, your violation of these Terms, or your infringement of any intellectual property or other rights of third parties.

10. Changes to These Terms

We may update these Terms from time to time to reflect changes in our business practices, legal requirements, or market conditions. When we make changes, we will update the "Effective Date" at the top of these Terms. Your continued access to or use of the Site or Services after the updated Terms take effect constitutes your acceptance of the changes. We encourage you to review these Terms periodically.

11. Termination

We may terminate or suspend your access to the Site or Services at any time, in our sole discretion, without prior notice, if you violate these Terms or for any other reason. Upon termination, your right to access and use the Site or Services will immediately cease. The provisions of these Terms that by their nature should survive termination (including but not limited to intellectual property rights, disclaimers of warranties, limitation of liability, and indemnification) will continue to apply.

13. Miscellaneous

These Terms constitute the entire agreement between you and Laneigemalls with respect to your access to and use of the Site and Services, superseding any prior or contemporaneous agreements, communications, or understandings (whether oral or written). If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.
Our failure to enforce any provision of these Terms shall not be construed as a waiver of that provision or any other provision. You may not assign these Terms or any of your rights or obligations under these Terms without our prior written consent. We may assign these Terms without your consent to a successor in interest or in connection with a merger, acquisition, or sale of assets.

14. Contact Us

If you have any questions, concerns, or inquiries regarding these Terms of Use, please contact our customer service team at:
Email: [email protected]